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Trusted Restoration Company in Panhandle WV

7/5/2017 (Permalink)

General Trusted Restoration Company in Panhandle WV Most Trusted Restoration Company in Panhandle

At SERVPRO of Panhandle we are proud of the fact that we are not just the biggest restoration company in the area, but the most trusted by the residents here in the Panhandle region. 

The Panhandle office is owned by Rob Wise, a forward-thinking entrepreneur who has many years of experience in the home construction industry. Under his leadership local businesses and residents have received the highest quality service for everything from water damage and mold removal, to fire damage and soot removal.

Contact SERVPRO of Panhandle now!

We are consistently a top performer among franchise locations, so in addition to benefiting from the high quality products that our corporate hub allows, our customers also receive the best service from the one of the top performing locations in the country. That’s because we are always ready to help clean up water damage emergencies, hoarding or death scenes, smoke damaged items, and more.

One reason for our success is that we have the benefit of relying on different departments within the company to respond to different situations. For example, we have a Fire division that deals with only restoring items that were damaged by soot, smoke, and flames. Our employees who work there do not have to spend time responding to flooded basements or buildings because other employees are ready to respond to those emergencies.

Another reason for our success is that we are able to respond day or night, at any hour, on any day. This means that if one of our customers insists on service immediately, we provide it, regardless of when it is. That puts you in control of the situation, and let’s you get back to your life at the speed and rate that you need to.

For all your home and business restoration needs, call SERVPRO of Panhandle, and find out why we are the area’s most trusted restoration company!

Bioremediation in Panhandle, WV

6/26/2017 (Permalink)

Biohazard Bioremediation in Panhandle, WV Bioremediation in Panhandle WV

We never want to have to call for services such as the removal of human remains, hoarding scenes, animal feces, or blood spills, but the reality is that unfortunate things such as these happen in our community from time to time. When you have a need to remove biohazardous materials from your home SERVPRO® of Panhandle is the one to call.

Sure, there are other companies who do the same work, but they charge much more than we do for the exact same service. The fact is our biohazard removal teams are equipped and prepared to handle any type of biohazardous cleanup job. Remember, the longer cleanup is delayed the worse the environment will get, so it is critical to act fast.

In the event of hoarding scenes, our team works compassionately with the home owner and his or her loved ones to clean and sanitize the scene, while health and/or mental health professionals tend to the affected person.

If you are in the difficult position of calling for the cleanup of any of these events, and need to have dangerous materials removed be sure that SERVPRO® of Panhandle has the most experienced crews, at the lowest price, and will clean up the scene fast

It is our motto to always be there to help, so if you are searching for bioremediation, or for a murder or suicide cleanup, or hoarding scene, contact us, day or night, and we’ll be there to help. Just contact us and our professional staff will be happy to help.

Commercial Water Damage Preparedness

6/15/2017 (Permalink)

Water Damage Commercial Water Damage Preparedness commercial water damage

Water Damage Tips For Office Buildings

Water damage is a threat to the safety of occupants, and the finances of the owners, but not just of residential homes, but also of commercial buildings. In the Martinsburg, WV that means plenty of retail stores, banks, and the other commercial structures. In times of severe flooding or plumbing failure this damage could even stop your business from performing daily tasks, which halts daily business, causing you to lose money!

Here, we go over some basic preventative and responsive best practices that tenants of commercial buildings can use to get back to business quickly.

Preventative Measures

There are things you can do to minimize the damage due to water leaks in a commercial environment. First, educate your office managers on water damage preparedness. This includes having your managers learn how to turn off the water, electric, and gas supply. If you don’t have access to these things, then they should know who to call to have such things done. It’s also a good idea to have some basic tools in the office in the event of an emergency. Lastly, have a list of emergency contact phone numbers for all employees so that in the worst-case scenario the loved ones of those injured can be notified. Of course, you should already have the contact information for your local fire and police numbers, so that anyone who is injured can get medical attention if needed.


Just as with residential structures, rapid response is critical to water damage in an office. The longer water is in an affected the area the more of a chance there is that it will be affected by mold, which is another problem altogether.

The best course of action is:

  1. Call a plumber to fix the source of the loss;
  2. Call SERVPRO of Panhandle to remediate the damage.

Of course, you can call your insurance first, but remember, we are also experts at the insurance side of damages as well, and can help you get the best coverage, so you may call us to work with your insurance as well.

At SERVPRO of Panhandle we are the leaders of commercial water damage restoration. Contact us today to learn more!

What is Black Mold?

6/12/2017 (Permalink)

Mold Remediation What is Black Mold? mold damage

Black mold, or stachybotrys chartarum, as it is known to scientists, can cause health problems to the occupants of a home or business. In this article, we’re going to take a high-level scan of what these symptoms are, how black mold works, and what can be done in order to prevent it from growing in your home or building.

What are the Symptoms of Black Mold?

Some of the most common symptoms of black mold include coughing, sneezing, irritations to the eyes, nose, and throat, headaches, and fatigue. As if these symptoms weren’t bad enough sometimes they also include nausea. In the event of prolonged exposure these symptoms can worsen to include vomiting, and internal bleeding, and bleeding from the nose.

How Does Black Mold Grow?

Black mold, like all mold, grows in an environment that is high in moisture and low in air content. Actually, it is the nitrogen in the air that needs to be low, however, since nitrogen makes up 78% of the air we breathe, we can deduce that if there is not much air, but enough water content in a particular environment, mold will grow.

How Can We Prevent Mold Growth?

Mold grows almost everywhere in the world, so we cannot get rid of it entirely. However, it doesn’t cause any problems until it starts to grow excessively. That’s when colonies start to form. This usually happens as a result of water damage in your home or business. If you have had some type of water damage such as a toilet overflow or leaky sink there are preventative measures that should be taken. First you should make sure that the affected area has been dried thoroughly. Remember, many types of carpet will need to be removed in order to be dried because if the water has been trapped underneath your floor or carpet you will likely have mold growth.

After drying the water damaged area a quick cleaning of the area with soap and water, or a bleach solution will help kill any potential mold growth in the area. Also, use a dehumidifier once you have finished cleaning the area.

SERVPRO® of Panhandle is a leader in mold remediation. If you have mold and need help contact us today, we’re always here to help!

SERVPRO of Panhandle VS Aftermath

5/30/2017 (Permalink)

Biohazard SERVPRO of Panhandle VS Aftermath Hazardous Waste Disposal

Aftermath® vs. SERVPRO® of Panhandle

Both companies offer cleaning and remediation services for crime scenes, trauma, and biohazard spills.

Contact SERVPRO® of Panhandle for Biohazard Cleaning Services Today!

Who do you call for crime scene and trauma cleanup services? In the Panhandle region in West Virginia you have two main choices: SERVPRO® of Panhandle and Aftermath®. But which company is better? Let’s find out so that you can make the best decision when it comes time for you to do so.

Both SERVPRO® of Panhandle and Aftermath® have knowledgeable workers, and the proper training and certifications to perform cleanup services for hazardous materials and crime scenes. Essentially, both companies are equipped to do the job properly. However, one of these companies charges much more than the other for the same exact service. SERVPRO® of Panhandle will do the exact same work as Aftermath, but for a fraction of the cost.

SERVPRO® of Panhandle specializes in remediating, sanitizing, and cleaning scenes that have been affected with hazardous waste materials. Such cleanup situations include:

Bloodborne Pathogens
Cleaning up bloodborne pathogens includes removing substances resulting from accident, trauma, crime, or death. This includes body fluids, tissue, and other biological substances. As many people know, dealing with blood is potentially very dangerous. Any time blood is involved in a cleanup job you should get professional help to properly dispose of and clean up the affected area immediately.

Sewage Backup
Such problems are not just gross, they are harmful to inhabitants. If you have a sewage backup it is a health hazard that only gets worse with each passing hour.

Hoarding Scenes
People who hoard personal belongings are often in need of more than just cleaning services. Many of these people tend to need a counselor and extensive sessions of therapy work. However, just like in the above-mentioned cases, when it comes to cleaning the scene SERVPRO® of Panhandle is the company that gets the job done right, and at the best price.

SERVPRO® of Panhandle ensures that your home or business is clean, sanitary, and safe for all habitants after it has been affected with a hazardous waste material. Unlike our competitor, however, we offer our services at an affordable price. Contact SERVPRO® of Panhandle for your hazardous waste cleanup services today!

Insurance Claims on Water Damage

5/19/2017 (Permalink)

Water Damage Insurance Claims on Water Damage Insurance Claims on Water Damage

Water damage is a common insurance claim among home owners. If you are about to make a claim on water damage to your home it’s good to know what to expect. There are some items that homeowners generally have an easier time making claims for than others. 

If you need help making a claim on water damage repairs for your home contact us now!

Problem Areas:

There are some losses that homeowners typically run into problems when trying to make a claim to their insurance company for. These include loss that resulted from gradual damage. Gradual damage is anything that happened over the course of a prolonged period, as opposed to an accident, or a sudden damage, which happens as the result of one single event.

Loss such as leaky ceilings due to plumbing defects, water damage caused by cracks in the foundation, and in some cases, mold, fall under the category of gradual damage. These things are generally not covered by insurance. However, there may be some exceptions. For example, if mold was the result of another claim that was covered under insurance, but was not properly fixed, the insurance company would likely cover it.

On the other hand, if the water damage is sudden and accidental you’ll probably have a much easier time getting covered for the damages. This is the true nature of insurance – to cover accidents. Of course everything is dependent upon the language of the policy that you purchased, but this is the very nature of insurance: coverage for sudden and accidental loss. A good practice for homeowners is to keep a record of all repairs and transactions for services that are made to your home.

At SERVPRO of Panhandle we are not only experts at restoring your home as if it never even happened, we are also experts at dealing with insurance companies. Contact us to learn more about how we can help you through the entire recovery process today!

Leaky Ceiling

5/15/2017 (Permalink)

Water Damage Leaky Ceiling Leaky Ceiling

Leaky Ceilings can be disastrous to your home or business. They can also be detrimental to your time, and money because it is often hard to determine the cause of the leak. All you know is the ceiling is dripping, but you don’t yet know why. Therefore, finding the cause of the leak can delay the repair process, but it can also add to the expense of the repairs because the longer it takes to find the leak the more damage it will cause.

So the first thing you should do is either call the experts at SERVPRO, or, if you are going to tackle the problem yourself, least eliminate all the obvious non-causes so that you can start to pin-point the problem.

When trying to determine the cause of a leaky ceiling consider whether the leak occurs only in inclement weather, or if it occurs non-stop. If the leak only occurs when it is raining or snowing outside it’s a safe bet that the roof could be source of the leak. On the other hand, if the leak occurs regardless of the weather conditions outside then the leak is most likely caused by a plumbing line inside the house or structure.

Another thing that can help you pin-point the source of the problem is to consider is the water itself. Does it appear to be clear and fresh? If so, that could indicate to you that the water is coming from the water supply line. On the other hand, if water is coming from the roof you could see that dirt and other substances from the roof along are being dragged along with it, and it would stain the ceiling.

If you have determined that the leak is possibly from the roof, and you want to fix it yourself you should start at the top and work your way down. Be sure to take all the necessary precautions, and have all required safety gear needed for a roof inspection.

If you have eliminated the roof as the source of the leak then it is going to take an inspection of the pipes in your home or building to solve the problem. Of course, not all people are prepared for home improvements and repairs, especially when it comes to major repairs.

If you have a leaky ceiling, or any kind of water damage to your home or business, contact the pros at SERVPRO. For more information visit our water damage services page. We’re faster to any size disaster.

Water Damage Tips

5/9/2017 (Permalink)

Water Damage Water Damage Tips water damage and electrical hazards

Anyone who has had the misfortune of experiencing water damage whether from a flood, malfunctioning appliance, or any other source can tell you that it poses a real problem. This is because it damages to not only your home and potentially your finances, but in many cases it also can damage the sentimental items that you can’t put a price tag on. For that reason it’s a good idea to know the causes of water damage. However, if you cannot avoid it then here are some tips on what to do once you have been victimized by it.

The first concern should be the safety of all persons in the affected home or area. Some of the most common causes of injury that we see after water damage to a structure include slip hazards, and electrical shock due to careless handling of home appliances that have been damaged by water. On this note, don’t just go about your day as you would normally. Avoid kitchen appliances, and avoid tampering with major electrical devices that are connected to the building until authorities have deemed that it is safe to do so. This includes ceiling fans, lights, and televisions.

The next concern should be the cleanup process. Depending on the severity of your damage you may need to contact the local authorities, and insurance provider, but eventually they will most likely get a SERVPRO® crew out to your location to fix it up.

Learn more about your options regarding water damage, or any of the other services that we offer at SERVPRO®. If you find yourself dealing with a disaster, and need emergency repair, contact us today. We are faster to any size disaster!

Mold Remediation in Martinsburg, WV

5/1/2017 (Permalink)

Mold Remediation Mold Remediation in Martinsburg, WV Mold Remediation in West Virginia

Mold is a real problem for many families in West Virginia. It can produce irritation and allergic reactions to people in the household, which can be very serious. Mold thrives in humid environment, and as we all know, the summer months are very humid in Martinsburg, and the rest of the Panhandle region.

What is mold?

Mold is a microscopic particle that exist almost everywhere, outdoors and indoors. This makes it impossible to completely remove all mold from a home or business. However, it doesn’t necessarily need to be removed, nor does it become a problem until the humidity – or moisture level – increases. That’s when the mold begins to thrive in number, and starts to form colonies.

That's also when these colonies begin to cause problems for people, especially in children and people with compromised immune systems. Even if you don't feel the effects of mole, there's the strong odor it produces. If you’ve ever smelled it before you don't want that experience again. If that smell is in your home, where you and your family expect to be comfortable, and to be able to relax you'l want to take care of it right away.

What can be done about it?

For this reason it is important to monitor the humidity level in your home, especially in Northern Virginia, where the humidity is present year-round, and the summer months can produce conditions in the environment that are favorable for mold growth. 

Generally, you want to keep the humidity level below 49%. When it is above this level that’s when these mold particles start to thrive and form colonies, producing the odor and causing allergic reactions in many people.

Mold Inspection and Remediation

SERVPRO of Panhandle can inspect your home for mold, identify the cause, and completely removes it without a trace. Give us a call for more information on our mold removal process today!

Water Damage Causes in Martinsburg WV

4/20/2017 (Permalink)

Water Damage Water Damage Causes in Martinsburg WV Water Damage in West Virginia

Common Causes of Water Damage in Martinsburg West Virginia

Water damage is a problem in Martinsburg, WV, and something that every homeowner should be aware of. These cases can cause thousands of dollars of damage, and even force the residents out of the house temporarily, or even permanently.

So what are some of the most common causes of water damage in a residence? We’ve done the research, and list them out for you below, so read on to find out.

There are several reasons that water damage can occur. The most common ones that we have found in the Panhandle region in West Virginia are broken, busted, or leaking pipes. Unfortunately, many times it is not easy to even tell that a pipe is leaking or malfunctioning in any way because it is usually out of site.

But what causes these pipes to deteriorate? In some cases the pipe will simply rust over time, and in that case your prevention method is to make sure you do a yearly inspection of your pipes, and if you have any that are rusting have them replaced.

In other cases they freeze, which causes stress on the pipe. In fact, any drastic change in temperature can cause stress on the pipe, and lead to minor damage of the structure.

The most common way to prevent freezing of your pipe is to simply allow the water to trickle out of the tap, even at a drip. The movement of the water discourages freezing, keeping your pipe safe from the possibility of busting.

Another cause of water damage is accidents. Parents of children probably can imagine what we mean by this: action figures dropped in the toilet, kids overflowing the bathtub, anything like that. Prevention of this cause of water damage is simple. Just being aware of what your child brings into the bathroom with them, and keeping an eye on their baths should help you avoid water damage in these cases.

The last cause of water damage that we find to be most common in West Virginia is humidity in the basement, attic, or crawl space. These areas are dark, damp, and often times humid – especially in the Panhandle region. This humid environment allows moisture to drip through the foundation or roof. If this environment is left unchanged it can lead to damage to the walls ceilings, and floors of these spaces. It’s hard to spot this type of water damage because it happens over such a long period of time, but if you walk into the place one day and smell something like mold, you know you've got a problem on your hands. Simply using a dehumidifier once in a while in these areas should prevent any significant water damage to them.

There are many other causes of water damage, but these are just some of the most common. As always, if you have a case of water damage in the Northern Virginia area you can contact us at SERVPRO of Panhandle for the fastest service in town!