Recent Posts

Your Home is Your Castle, So Why Not Trust in the Professionals?

8/31/2020 (Permalink)

Your home is your castle, so why not trust the professionals to do the professional's job? 

Here are just a few reasons to trust the professionals at SERVPRO of Panhandle:

COMPANY CULTURE

At SERVPRO of Panhandle we believe in treating every home or business we step foot into as if it were our own.  One of our company goals is to treat everyone and everything as you would if it was our family going through this loss.  It doesn’t matter if it’s a small stain on the carpet or three feet of raw sewage in a basement, we will treat your loss with the utmost respect and professionalism.

COMMUNICATION IS KEY

At SERVPRO of Panhandle we know that communication is key. When you experience a loss in your home, you have many questions.   It is our goal to have someone available to answer your questions.  We want you to know that as our customer, we work for you, not the other way around. 

You and your insurance company will be informed every step of the way.  We always work on an approval only basis, which means that we will only do the work that you as the homeowner and/or your insurance company has approved.  We want to make sure this process is as smooth and painless as possible. 

HIGHLY TRAINED SPECIALISTS

Since first opening the doors, training has been the backbone of SERVPRO success nationwide.  We are an IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified firm.  The IICRC is a certification and Standards Developing Organization (SDO) non-profit organization for the inspection, cleaning and restoration industries and is what most insurance companies base their standards.  Unlike most companies, ALL our employees are trained to these standards.  

FASTER TO ANY DISASTER

A fast response is crucial!  An immediate response helps to minimize the damage, the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. Our technicians arrive quickly and start the extraction right away.  The faster we can extract and stabilize, the fewer things become damaged.

 Need Emergency Service? Call SERVPRO of Panhandle 24/7 – 304-263-0640

Flooding and Water Emergencies - Not Just an 8 AM - 5 PM Service

8/31/2020 (Permalink)

Have you ever noticed that the low battery indicator alarm in your smoke detectors always seem to alert you in the middle of the night??

Well, just like your smoke detector, flooding and water emergencies don’t always wait for regular business hours to occur.  Luckily, SERVPRO of Panhandle provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster to Any Size Disaster

Flooding and water damage can be very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Panhandle arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Panhandle

SERVPRO of Panhandle specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Need Emergency Service? Call Us 24/7 – 304-263-0640

Fire Safety Tips During Grilling Season

8/18/2020 (Permalink)

Ahhhh summer...a time when friends and family get together to enjoy the beautiful weather to eat and especially during the hot summer months…cook outdoors! And, who doesn’t love a good BBQ?  70% of US households own a grill and odds are will fire it up at least once a week during the summer.  Be that as it may, it is also when fire can become an issue for your home and property.  According to the U.S. Fire Administration, roughly 5,700 grill fires take place on residential property every year amounting to an annual average of $37 million in damages.

As you fire up your grill or smoker of choice, here are some basic tips:

  • When grilling, it is important to do so in a safe environment. Have a space outdoors where you can set up a grill safely and on level ground with a three-foot space between any structures nearby that could catch fire.
    • If you live in a condominium or an apartment, check with your landlord/property manager to find out if grilling on your balcony area is acceptable before you do it!
  • When lighting/igniting your grill, always open the lid prior to turning on the propane. Backdrafts can occur if you leave the lid closed while lighting.
  • Be sure to wear short sleeve clothing when grilling to stay safe from the grill flames.
  • NEVER leave the grill unattended!
  • Be sure you have a fire extinguisher nearby to put out any fires that may occur.
  • Clean your grill after each use to prevent grease fires.
  • Dispose of used coals in a metal can with lid after they have cooled.

We at SERVPRO of Panhandle hope you stay safe and enjoy cooking outdoors safely!

Storm Damage – Recommended Steps to Take

7/10/2020 (Permalink)

Steps to Take Immediately After a Storm When You Experience Damage

Heavy/isolated storms may cause damage to your home and/or business causing some safety and health hazards to you or your loved ones.  Here are some strategies that can help you to deal with the damage immediately after the storm.

Heavy wind and rain can create physical hazards such as collapsed roofs, window damage, rain soaked walls or standing water in the basement of your business or home.

Once the storm passes when it is safe to do so, conduct a physical walk through of your building, home and/or property. 

Things to check:

  • Do you smell any gas? If so, shut off the main gas line.
  • Are there any downed power lines near your property? If so, stay away from the line and shut off your main breaker switch.  Contact your local electrical company. 
  • Check for any signs of leaking from the roof or windows. Check your basement (if you have one) to see if you experienced any leaking/flooding.  Any type of moisture can soak into furniture, carpeting, and building materials and can make the perfect environment for mold growth that can cause health issues.
  • Check your property for any broken glass, exposed nails, and other sharp objects that may have been scattered due to the storm.

In the unfortunate event your home or business suffers storm damage contact your insurance agent to notify them so they can start your claim.  Next, contact a reputable company like, SERVPRO® of Panhandle who will work seamlessly with your insurance company to help alleviate any hassles, which means less worry for you. Our employees work with insurance adjusters every day and help to ensure things are going according to plan and the job is properly documented. Being in business for over 19 years, whatever property and casualty insurance you or your company uses, odds are we have worked with them in the past.  If you need the job done right with less hassle for you, please do not hesitate to call SERVPRO® of Panhandle 304-263-0640.

When a storm-related disaster strikes, it may seem overwhelming, but we hope these steps can help you to begin the process of restoring your home, your business and/or your life back to normal.

Phase 3 Reopening - SERVPRO of Panhandle is Here to Help

7/2/2020 (Permalink)

Always Open for Business Phase 3 Reopening - SERVPRO of Panhandle is Here to Help!

As the state of West Virginia begins entering into Phase 3 reopening, SERVPRO of Panhandle continues to receive calls from businesses and community leaders to perform the necessary bio-remediation services to clean, disinfect, and sanitize their properties. We have helped many offices, homes and facilities, but that does not mean we are not here for our local area business owners and residential customers for our core services!

We are always here for you when your local business, residence or commercial space experiences a water or fire loss, mold, or damage from a storm event.

SERVPRO of Panhandle, will continue to answer your phone calls so that we can provide estimates for remediation and/or help with any restoration services you might need. (Restoration is defined as "essential" so our services are necessary to maintain the safety, sanitation, and operation for the people in West Virginia). 

Per our mission, we will be “Here to Help” when you need us most and provide a service that keeps your business functioning.

We will continue to monitor this ever-changing situation with the goal of keeping you, your families and your business, staff, and customers comfortable during these uncertain times.

Whether you need deep cleaning services, water, fire or mold remediation, we are here to service you 24/7.

If you or your family has any additional questions about our services or protocol, please do not hesitate to call our office: (304) 263-0640.

Water Damage Tips

11/14/2019 (Permalink)

Ceiling with hole Ceiling cave in from water weight.

Water damage is a big problem that can destroy not only your home and finances, but also the sentimental items that you can’t put a price tag on. For that reason it’s a good idea to know the causes of water damage. But if you cannot avoid it then here are some tips on what to do if you have been victimized by it.

The first concern should be the safety of you and whoever else is in the affected home or area. Some of the most common causes of injury after water damage to a structure are slip hazards, and electrical shock due to careless mistakes that could have been avoided. On this note, don’t just go about business as usual, avoid kitchen appliances, and avoid tampering with major electrical devices that are connected to the building until authorities have deemed that it is safe to do so. This includes ceiling fans, lights, and televisions.

The next concern should be to begin the cleanup process. Depending on the severity of your damage you may need to contact the local authorities, and insurance provider, but eventually they will most likely get a SERVPRO® crew out to your location to fix it up.

Learn more about water damage, or any of the other services that we offer at SERVPRO®. If you find yourself dealing with a disaster, and need emergency repair, contact SERVPRO® of Panhandle today!  (304) 263-0640

Putting the Pieces Back Together

11/10/2019 (Permalink)

When I tell people I work for SERVPRO they often say “what’s that?” Once I start explaining the light goes on and they tell me they’ve seen the green vans, trucks etc. That tells me they haven’t needed our services in their home or business yet. What about the ones that have needed our services? You can read for yourself what they have to say here: https://www.SERVPROpanhandle.com/testimonials

Among the people that haven’t needed our services yet there is often the misconception of what we can do for them. Today I’d like to shed some light on the building and reconstruction side of our business. Yes, we take away the damaged and/or affected materials but we are capable of much more than that.

Here at SERVPRO we have specialists trained in Fire Damage, Water Damage, Mold Remediation and more but we don’t have to leave you there. Why find yourself someone else to come in and reconstruct your home or business? We are there, we are already familiar with your area of concern, and we know what happened. No need to keep explaining and searching for someone properly licensed and insured to schedule and do the work. You already found us. We are licensed and insured and ready to begin your reconstruction.

Chances are you’ve already experienced enough stress, let us take care of this for you. Still uncertain of what I’m talking about and thinking we can’t possible help your unique situation? Please check out our Building and Reconstruction Services at the link below. https://www.SERVPROpanhandle.com/building-services

I think you will be surprised at all we can do for you. There is a reason we say we can make it “Like it never even happened.” We have trained professionals using the right tools to get the job done, commercial or residential. Please call if you have any questions about our services or want to make an appointment.

SERVPRO of Panhandle (304) 263-0640.

What is Black Mold

11/7/2019 (Permalink)

Mold on wall and ceiling Black mold on sheetrock

Black mold, or stachybotrys chartarum, is a type of living organism that can cause health problems to you and your family. In this article we’re going to take a quick look at how black mold works and what you can do to prevent it from growing in your home.

How Does Black Mold Work?

Black mold grows in an environment that is high in moisture and low in nitrogen, which makes up 78% of the air we breathe. Therefore, we can deduce that if there is not much air movement, but enough water content in a particular environment, mold can grow there. There are plenty of materials in your home that black mold can feed off, drywall, and carpet being among the most common.

How Can We Prevent Mold Growth?

Mold actually grows in abundance in our world, so we cannot get rid of it entirely. However, that doesn’t mean we should accept black mold in our homes. If you have had water damage in your home or business, you should be on the lookout for mold. Preventative measures include making sure that you dry the area thoroughly. Remember to have your carpet properly dried because if the water has been trapped underneath your floor or carpet you will likely have mold growth.

SERVPRO® of Panhandle is a leader in mold remediation.  If you have mold and need help call us today, we're always here to help!  304-263-0640

Bio-remediation

11/7/2019 (Permalink)

man in bio-hazard suit Bio-hazard cleanup

We never hope that we need to call for services such as human remains, animal feces, blood spills, or hoarding scenes, but the reality is that there are times when unfortunate things happen in our community. When you need to remove bio-hazardous materials from your home SERVPRO® of Panhandle is the trusted resource at your disposal.

The fact is we are "faster to any size disaster" and don’t sacrifice quality.  We are equipped to handle any type of bio-hazardous cleanup job. The longer cleanup is delayed the worse the environment will get, so reaction time is critical.

In the event of hoarding scenes, we work compassionately with the home owner and his or her loved ones to clean up the scene while other health and/or mental health professionals tend to the affected person.

No one wants to get informed about accidents, death, murder, hoarding, or suicide but if you are in the difficult position of calling for the cleanup of any of these events, and need to have dangerous materials removed you can be sure that we have the highly trained and experienced crews.

If you are searching for bio-remediation, or for a murder or suicide cleanup, contact us, day or night, and we’ll be there to help. Just call 304-263-0640 and our professional staff will be happy to help.

Fire Safety - Kitchen

10/29/2019 (Permalink)

Kitchen fire damage View the same kitchen after SERVPRO was there by copying this link to your browser. https://www.SERVPROpanhandle.com/before-after-photos/

Fire damage restoration is our specialty.  We are trusted experts in our field. We are here when you need us.  Before that time comes we like to provide you with information to keep you and your loved ones away from harm.  Some disasters can be prevented. SERVPRO of Panhandle cares about the community we serve.

Grease fires - we’ve heard of them, maybe even experienced them, but what about them?

Well, first of all, they can happen to anyone.  The most common reason a grease fire occurs is leaving a pan on the stove unattended with oil in it.  The oil heats up, smokes and eventually catches fire. You don’t have to spill grease or have something else flammable nearby.  Oil in a pan unattended, heating up past the smoking point, will get to the point it sets itself on fire.

Guess what, it’s happened to me and this may be a shocker to you but it was SILENT!  No smoke alarm, nothing. Just flames shooting up out of my pan. I was fortunate because although I did also have something very flammable next to it (another no no) it didn’t ignite.  

Enough about me.  If this happens to you, you need to smother the fire and take the oxygen away.  A metal cover or cookie sheet are good options for smothering the fire (glass will shatter from heat).  You can also use salt or baking soda but only for a very small fire otherwise you will need large amounts to dump on and smother the fire.  Flour and other items that seem like salt or baking soda are NOT the same and should not be used. It is also wise to have a special extinguisher in the kitchen for this type of fire.  Be sure you know what you are using before spraying it, all extinguishers are not created equal. The best thing to do is pay attention and don’t leave the stove unattended and, of course, call the fire department if things are out of hand.

Ok, I’ve held out long enough.  I can’t talk grease without thinking of bacon.  If you are someone that likes bacon or cooks bacon for others that like bacon…I have a method for cooking bacon your bacon eaters will love!

At first I resisted this method because I thought it would soak up too much grease, yada, yada, yada.  I’m here to tell you this method of frying bacon beats ALL other methods. I’ve never seen this method anywhere else (except my mother-in-laws kitchen). There’s no splatter, the bacon cooks evenly and it doesn’t curl up needing to be pressed to the pan.  Perfect every time and easy. (I’ve never set this on fire.)

Here’s what you do.

  1. Open bacon package of your choosing just needs to be sliced first.
  2. Cover another plate with flour (amount depends on how much bacon you cook).
  3. I take scissors and cut the bacon in half so the strips are shorter (I like this a lot!!!).
  4. Dredge each piece in the flour (both sides of bacon should be covered with flour).
  5. Place bacon on frying pan (I prefer flat electric skillet, so grease can drain off).
  6. At about 325° the bacon will cook nice and even, flip after a few minutes when the bottom is browned.
  7. Remove from pan and place on a plate lined with paper towels to drain any excess grease.
  8. Store in fridge or enjoy immediately.  You can even freeze it for quick use in the future.  I just warm it up in the microwave when I need it.  

There you go!  Next time you cook something, remember to be attentive and not let the oil get too hot and if you use this recipe remember it was SERVPRO of Panhandle that saved your bacon!

https://youtu.be/WcffMgKUmMc