Recent Water Damage Posts

Commercial Water Damage Preparedness

6/15/2017 (Permalink)

Water Damage Commercial Water Damage Preparedness commercial water damage

Water Damage Tips For Office Buildings

Water damage is a threat to the safety of occupants, and the finances of the owners, but not just of residential homes, but also of commercial buildings. In the Martinsburg, WV that means plenty of retail stores, banks, and the other commercial structures. In times of severe flooding or plumbing failure this damage could even stop your business from performing daily tasks, which halts daily business, causing you to lose money!

Here, we go over some basic preventative and responsive best practices that tenants of commercial buildings can use to get back to business quickly.

Preventative Measures

There are things you can do to minimize the damage due to water leaks in a commercial environment. First, educate your office managers on water damage preparedness. This includes having your managers learn how to turn off the water, electric, and gas supply. If you don’t have access to these things, then they should know who to call to have such things done. It’s also a good idea to have some basic tools in the office in the event of an emergency. Lastly, have a list of emergency contact phone numbers for all employees so that in the worst-case scenario the loved ones of those injured can be notified. Of course, you should already have the contact information for your local fire and police numbers, so that anyone who is injured can get medical attention if needed.


Just as with residential structures, rapid response is critical to water damage in an office. The longer water is in an affected the area the more of a chance there is that it will be affected by mold, which is another problem altogether.

The best course of action is:

  1. Call a plumber to fix the source of the loss;
  2. Call SERVPRO of Panhandle to remediate the damage.

Of course, you can call your insurance first, but remember, we are also experts at the insurance side of damages as well, and can help you get the best coverage, so you may call us to work with your insurance as well.

At SERVPRO of Panhandle we are the leaders of commercial water damage restoration. Contact us today to learn more!

Insurance Claims on Water Damage

5/19/2017 (Permalink)

Water Damage Insurance Claims on Water Damage Insurance Claims on Water Damage

Water damage is a common insurance claim among home owners. If you are about to make a claim on water damage to your home it’s good to know what to expect. There are some items that homeowners generally have an easier time making claims for than others. 

If you need help making a claim on water damage repairs for your home contact us now!

Problem Areas:

There are some losses that homeowners typically run into problems when trying to make a claim to their insurance company for. These include loss that resulted from gradual damage. Gradual damage is anything that happened over the course of a prolonged period, as opposed to an accident, or a sudden damage, which happens as the result of one single event.

Loss such as leaky ceilings due to plumbing defects, water damage caused by cracks in the foundation, and in some cases, mold, fall under the category of gradual damage. These things are generally not covered by insurance. However, there may be some exceptions. For example, if mold was the result of another claim that was covered under insurance, but was not properly fixed, the insurance company would likely cover it.

On the other hand, if the water damage is sudden and accidental you’ll probably have a much easier time getting covered for the damages. This is the true nature of insurance – to cover accidents. Of course everything is dependent upon the language of the policy that you purchased, but this is the very nature of insurance: coverage for sudden and accidental loss. A good practice for homeowners is to keep a record of all repairs and transactions for services that are made to your home.

At SERVPRO of Panhandle we are not only experts at restoring your home as if it never even happened, we are also experts at dealing with insurance companies. Contact us to learn more about how we can help you through the entire recovery process today!

Leaky Ceiling

5/15/2017 (Permalink)

Water Damage Leaky Ceiling Leaky Ceiling

Leaky Ceilings can be disastrous to your home or business. They can also be detrimental to your time, and money because it is often hard to determine the cause of the leak. All you know is the ceiling is dripping, but you don’t yet know why. Therefore, finding the cause of the leak can delay the repair process, but it can also add to the expense of the repairs because the longer it takes to find the leak the more damage it will cause.

So the first thing you should do is either call the experts at SERVPRO, or, if you are going to tackle the problem yourself, least eliminate all the obvious non-causes so that you can start to pin-point the problem.

When trying to determine the cause of a leaky ceiling consider whether the leak occurs only in inclement weather, or if it occurs non-stop. If the leak only occurs when it is raining or snowing outside it’s a safe bet that the roof could be source of the leak. On the other hand, if the leak occurs regardless of the weather conditions outside then the leak is most likely caused by a plumbing line inside the house or structure.

Another thing that can help you pin-point the source of the problem is to consider is the water itself. Does it appear to be clear and fresh? If so, that could indicate to you that the water is coming from the water supply line. On the other hand, if water is coming from the roof you could see that dirt and other substances from the roof along are being dragged along with it, and it would stain the ceiling.

If you have determined that the leak is possibly from the roof, and you want to fix it yourself you should start at the top and work your way down. Be sure to take all the necessary precautions, and have all required safety gear needed for a roof inspection.

If you have eliminated the roof as the source of the leak then it is going to take an inspection of the pipes in your home or building to solve the problem. Of course, not all people are prepared for home improvements and repairs, especially when it comes to major repairs.

If you have a leaky ceiling, or any kind of water damage to your home or business, contact the pros at SERVPRO. For more information visit our water damage services page. We’re faster to any size disaster.

Water Damage Tips

5/9/2017 (Permalink)

Water Damage Water Damage Tips water damage and electrical hazards

Anyone who has had the misfortune of experiencing water damage whether from a flood, malfunctioning appliance, or any other source can tell you that it poses a real problem. This is because it damages to not only your home and potentially your finances, but in many cases it also can damage the sentimental items that you can’t put a price tag on. For that reason it’s a good idea to know the causes of water damage. However, if you cannot avoid it then here are some tips on what to do once you have been victimized by it.

The first concern should be the safety of all persons in the affected home or area. Some of the most common causes of injury that we see after water damage to a structure include slip hazards, and electrical shock due to careless handling of home appliances that have been damaged by water. On this note, don’t just go about your day as you would normally. Avoid kitchen appliances, and avoid tampering with major electrical devices that are connected to the building until authorities have deemed that it is safe to do so. This includes ceiling fans, lights, and televisions.

The next concern should be the cleanup process. Depending on the severity of your damage you may need to contact the local authorities, and insurance provider, but eventually they will most likely get a SERVPRO® crew out to your location to fix it up.

Learn more about your options regarding water damage, or any of the other services that we offer at SERVPRO®. If you find yourself dealing with a disaster, and need emergency repair, contact us today. We are faster to any size disaster!

Water Damage Causes in Martinsburg WV

4/20/2017 (Permalink)

Water Damage Water Damage Causes in Martinsburg WV Water Damage in West Virginia

Common Causes of Water Damage in Martinsburg West Virginia

Water damage is a problem in Martinsburg, WV, and something that every homeowner should be aware of. These cases can cause thousands of dollars of damage, and even force the residents out of the house temporarily, or even permanently.

So what are some of the most common causes of water damage in a residence? We’ve done the research, and list them out for you below, so read on to find out.

There are several reasons that water damage can occur. The most common ones that we have found in the Panhandle region in West Virginia are broken, busted, or leaking pipes. Unfortunately, many times it is not easy to even tell that a pipe is leaking or malfunctioning in any way because it is usually out of site.

But what causes these pipes to deteriorate? In some cases the pipe will simply rust over time, and in that case your prevention method is to make sure you do a yearly inspection of your pipes, and if you have any that are rusting have them replaced.

In other cases they freeze, which causes stress on the pipe. In fact, any drastic change in temperature can cause stress on the pipe, and lead to minor damage of the structure.

The most common way to prevent freezing of your pipe is to simply allow the water to trickle out of the tap, even at a drip. The movement of the water discourages freezing, keeping your pipe safe from the possibility of busting.

Another cause of water damage is accidents. Parents of children probably can imagine what we mean by this: action figures dropped in the toilet, kids overflowing the bathtub, anything like that. Prevention of this cause of water damage is simple. Just being aware of what your child brings into the bathroom with them, and keeping an eye on their baths should help you avoid water damage in these cases.

The last cause of water damage that we find to be most common in West Virginia is humidity in the basement, attic, or crawl space. These areas are dark, damp, and often times humid – especially in the Panhandle region. This humid environment allows moisture to drip through the foundation or roof. If this environment is left unchanged it can lead to damage to the walls ceilings, and floors of these spaces. It’s hard to spot this type of water damage because it happens over such a long period of time, but if you walk into the place one day and smell something like mold, you know you've got a problem on your hands. Simply using a dehumidifier once in a while in these areas should prevent any significant water damage to them.

There are many other causes of water damage, but these are just some of the most common. As always, if you have a case of water damage in the Northern Virginia area you can contact us at SERVPRO of Panhandle for the fastest service in town!