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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Phase 3 Reopening - SERVPRO of Panhandle is Here to Help

7/2/2020 (Permalink)

Always Open for Business Phase 3 Reopening - SERVPRO of Panhandle is Here to Help!

As the state of West Virginia begins entering into Phase 3 reopening, SERVPRO of Panhandle continues to receive calls from businesses and community leaders to perform the necessary bio-remediation services to clean, disinfect, and sanitize their properties. We have helped many offices, homes and facilities, but that does not mean we are not here for our local area business owners and residential customers for our core services!

We are always here for you when your local business, residence or commercial space experiences a water or fire loss, mold, or damage from a storm event.

SERVPRO of Panhandle, will continue to answer your phone calls so that we can provide estimates for remediation and/or help with any restoration services you might need. (Restoration is defined as "essential" so our services are necessary to maintain the safety, sanitation, and operation for the people in West Virginia). 

Per our mission, we will be “Here to Help” when you need us most and provide a service that keeps your business functioning.

We will continue to monitor this ever-changing situation with the goal of keeping you, your families and your business, staff, and customers comfortable during these uncertain times.

Whether you need deep cleaning services, water, fire or mold remediation, we are here to service you 24/7.

If you or your family has any additional questions about our services or protocol, please do not hesitate to call our office: (304) 263-0640.

Water Damage Tips

11/14/2019 (Permalink)

Ceiling with hole Ceiling cave in from water weight.

Water damage is a big problem that can destroy not only your home and finances, but also the sentimental items that you can’t put a price tag on. For that reason it’s a good idea to know the causes of water damage. But if you cannot avoid it then here are some tips on what to do if you have been victimized by it.

The first concern should be the safety of you and whoever else is in the affected home or area. Some of the most common causes of injury after water damage to a structure are slip hazards, and electrical shock due to careless mistakes that could have been avoided. On this note, don’t just go about business as usual, avoid kitchen appliances, and avoid tampering with major electrical devices that are connected to the building until authorities have deemed that it is safe to do so. This includes ceiling fans, lights, and televisions.

The next concern should be to begin the cleanup process. Depending on the severity of your damage you may need to contact the local authorities, and insurance provider, but eventually they will most likely get a SERVPRO® crew out to your location to fix it up.

Learn more about water damage, or any of the other services that we offer at SERVPRO®. If you find yourself dealing with a disaster, and need emergency repair, contact SERVPRO® of Panhandle today!  (304) 263-0640

Putting the Pieces Back Together

11/10/2019 (Permalink)

When I tell people I work for SERVPRO they often say “what’s that?” Once I start explaining the light goes on and they tell me they’ve seen the green vans, trucks etc. That tells me they haven’t needed our services in their home or business yet. What about the ones that have needed our services? You can read for yourself what they have to say here: https://www.SERVPROpanhandle.com/testimonials

Among the people that haven’t needed our services yet there is often the misconception of what we can do for them. Today I’d like to shed some light on the building and reconstruction side of our business. Yes, we take away the damaged and/or affected materials but we are capable of much more than that.

Here at SERVPRO we have specialists trained in Fire Damage, Water Damage, Mold Remediation and more but we don’t have to leave you there. Why find yourself someone else to come in and reconstruct your home or business? We are there, we are already familiar with your area of concern, and we know what happened. No need to keep explaining and searching for someone properly licensed and insured to schedule and do the work. You already found us. We are licensed and insured and ready to begin your reconstruction.

Chances are you’ve already experienced enough stress, let us take care of this for you. Still uncertain of what I’m talking about and thinking we can’t possible help your unique situation? Please check out our Building and Reconstruction Services at the link below. https://www.SERVPROpanhandle.com/building-services

I think you will be surprised at all we can do for you. There is a reason we say we can make it “Like it never even happened.” We have trained professionals using the right tools to get the job done, commercial or residential. Please call if you have any questions about our services or want to make an appointment.

SERVPRO of Panhandle (304) 263-0640.

What is Black Mold

11/7/2019 (Permalink)

Mold on wall and ceiling Black mold on sheetrock

Black mold, or stachybotrys chartarum, is a type of living organism that can cause health problems to you and your family. In this article we’re going to take a quick look at how black mold works and what you can do to prevent it from growing in your home.

How Does Black Mold Work?

Black mold grows in an environment that is high in moisture and low in nitrogen, which makes up 78% of the air we breathe. Therefore, we can deduce that if there is not much air movement, but enough water content in a particular environment, mold can grow there. There are plenty of materials in your home that black mold can feed off, drywall, and carpet being among the most common.

How Can We Prevent Mold Growth?

Mold actually grows in abundance in our world, so we cannot get rid of it entirely. However, that doesn’t mean we should accept black mold in our homes. If you have had water damage in your home or business, you should be on the lookout for mold. Preventative measures include making sure that you dry the area thoroughly. Remember to have your carpet properly dried because if the water has been trapped underneath your floor or carpet you will likely have mold growth.

SERVPRO® of Panhandle is a leader in mold remediation.  If you have mold and need help call us today, we're always here to help!  304-263-0640

Bio-remediation

11/7/2019 (Permalink)

man in bio-hazard suit Bio-hazard cleanup

We never hope that we need to call for services such as human remains, animal feces, blood spills, or hoarding scenes, but the reality is that there are times when unfortunate things happen in our community. When you need to remove bio-hazardous materials from your home SERVPRO® of Panhandle is the trusted resource at your disposal.

The fact is we are "faster to any size disaster" and don’t sacrifice quality.  We are equipped to handle any type of bio-hazardous cleanup job. The longer cleanup is delayed the worse the environment will get, so reaction time is critical.

In the event of hoarding scenes, we work compassionately with the home owner and his or her loved ones to clean up the scene while other health and/or mental health professionals tend to the affected person.

No one wants to get informed about accidents, death, murder, hoarding, or suicide but if you are in the difficult position of calling for the cleanup of any of these events, and need to have dangerous materials removed you can be sure that we have the highly trained and experienced crews.

If you are searching for bio-remediation, or for a murder or suicide cleanup, contact us, day or night, and we’ll be there to help. Just call 304-263-0640 and our professional staff will be happy to help.

Fire Safety - Kitchen

10/29/2019 (Permalink)

Kitchen fire damage View the same kitchen after SERVPRO was there by copying this link to your browser. https://www.SERVPROpanhandle.com/before-after-photos/

Fire damage restoration is our specialty.  We are trusted experts in our field. We are here when you need us.  Before that time comes we like to provide you with information to keep you and your loved ones away from harm.  Some disasters can be prevented. SERVPRO of Panhandle cares about the community we serve.

Grease fires - we’ve heard of them, maybe even experienced them, but what about them?

Well, first of all, they can happen to anyone.  The most common reason a grease fire occurs is leaving a pan on the stove unattended with oil in it.  The oil heats up, smokes and eventually catches fire. You don’t have to spill grease or have something else flammable nearby.  Oil in a pan unattended, heating up past the smoking point, will get to the point it sets itself on fire.

Guess what, it’s happened to me and this may be a shocker to you but it was SILENT!  No smoke alarm, nothing. Just flames shooting up out of my pan. I was fortunate because although I did also have something very flammable next to it (another no no) it didn’t ignite.  

Enough about me.  If this happens to you, you need to smother the fire and take the oxygen away.  A metal cover or cookie sheet are good options for smothering the fire (glass will shatter from heat).  You can also use salt or baking soda but only for a very small fire otherwise you will need large amounts to dump on and smother the fire.  Flour and other items that seem like salt or baking soda are NOT the same and should not be used. It is also wise to have a special extinguisher in the kitchen for this type of fire.  Be sure you know what you are using before spraying it, all extinguishers are not created equal. The best thing to do is pay attention and don’t leave the stove unattended and, of course, call the fire department if things are out of hand.

Ok, I’ve held out long enough.  I can’t talk grease without thinking of bacon.  If you are someone that likes bacon or cooks bacon for others that like bacon…I have a method for cooking bacon your bacon eaters will love!

At first I resisted this method because I thought it would soak up too much grease, yada, yada, yada.  I’m here to tell you this method of frying bacon beats ALL other methods. I’ve never seen this method anywhere else (except my mother-in-laws kitchen). There’s no splatter, the bacon cooks evenly and it doesn’t curl up needing to be pressed to the pan.  Perfect every time and easy. (I’ve never set this on fire.)

Here’s what you do.

  1. Open bacon package of your choosing just needs to be sliced first.
  2. Cover another plate with flour (amount depends on how much bacon you cook).
  3. I take scissors and cut the bacon in half so the strips are shorter (I like this a lot!!!).
  4. Dredge each piece in the flour (both sides of bacon should be covered with flour).
  5. Place bacon on frying pan (I prefer flat electric skillet, so grease can drain off).
  6. At about 325° the bacon will cook nice and even, flip after a few minutes when the bottom is browned.
  7. Remove from pan and place on a plate lined with paper towels to drain any excess grease.
  8. Store in fridge or enjoy immediately.  You can even freeze it for quick use in the future.  I just warm it up in the microwave when I need it.  

There you go!  Next time you cook something, remember to be attentive and not let the oil get too hot and if you use this recipe remember it was SERVPRO of Panhandle that saved your bacon!

https://youtu.be/WcffMgKUmMc

Clean air and HVAC efficiency

10/1/2019 (Permalink)

Happy Fall Y’all!

You always hear about Spring Cleaning but what about Fall?  Fall is a time of transition in preparation for Winter and all the holidays that come in between.  That makes it a perfect time to clean out and organize. Those items you haven’t used in years...maybe it’s time to donate them and tidy up your space a bit.

While that’s a great idea and a lot of us do that, there is something else on my mind today.  Air Duct Cleaning. Do you ever think of the air you breathe everyday in your home (or business)?  You may take it for granted but it truly is important to do more than just change the air filter regularly.  Cleaning out the air ducts can improve air quality and HVAC efficiency.  

Now, not everyone needs to do this today.  You should assess your unique situation. Have you had construction or remodeling going on that may have kicked up an inordinate amount of dust/debris?  Do you have mold or moisture concerns? Whatever your situation is Fall is a good time to have your duct work cleaned out. Your system has been working hard for you all summer and now it may work a little less before gearing up for the winter months. 

Call your SERVPRO, SERVPRO of Panhandle, if you need your duct work cleaned.  Remember, we offer a variety of services, so go through your list and see what else you need...we can probably help you with that as well, it doesn’t hurt to ask.  One stop shop!

Enjoy the season!  We got this for you.

Water Damage is not a DIY Project

9/28/2019 (Permalink)

When you think of water damage what comes to mind?  Flooding? Basements? When I think of water damage I think of ceilings.  A Leaky roof or an upstairs bathroom flooding can cause water damage leading to wet ceilings and/or walls.  If you’ve bought a new home with past water damage you may not see the signs for a few months when the telltale marks start to bleed through the new paint.  

Paint is like a bandage covering a problem but not fixing it at all.  In fact your paint may not be covering a spot of old water damage but hiding a larger problem of a still leaking pipe or dampness or condensation in your walls.  I’m sure you know where this is heading...mold! Mold is preventable. There is no need to get paralyzed with fear when you hear the “M” word or cover it and hope it will go away (it won’t).  Mold is a natural occurrence, call the SERVPRO of Panhandle Mold Remediation Professionals if you think you may have mold. Equally important though is calling SERVPRO of Panhandle when you have water damage.  It is important to clean and dry the area correctly to help prevent mold issues. We are trusted, trained professionals and we are here 24/7/365 to help you. 

When I think of water damage I also think of Cousin Eddie.  This is one of my personal experiences with water damage. We had just moved into a brand new home.  Cousin Eddie dropped in to say “hi.” Cousin Eddie ended up spending the night! The next morning at breakfast Cousin Eddie says: “Man, you guys have a nice bathtub!”  I’m thinking, what??? Our tub is an average shower/tub combo. Hmmm. Then Cousin Eddie says this: “I took a bath this morning. I think I was 12 the last time I was able to fit in a tub.  Yours is so big I could be fully submerged in the water!!!” (NO, it is definitely NOT!!!) I may have let out a half whimper/sob as my eyes went to the ceiling (I couldn’t help it, I had to know).  Sure enough, the ceiling was already starting to bulge with water. In Cousin Eddie’s defense (there really is none), part of the problem was the overflow valve on the bath tub wasn’t hooked up or hooked up poorly so it had the same effect as if Cousin Eddie’s bath water overflowed the tub onto the floor.  In the bathtub overflow valve’s defense, it didn’t stand a chance of keeping up with the overflow of Cousin Eddie!  

If you have a Cousin Eddie incident call SERVPRO of Panhandle.  We are “faster to any size disaster” leaving your house “Like it never even happened.”  Phew!

Add us to your contacts!

(304) 263-0640

Ready for Snow?

9/9/2019 (Permalink)

Snow!  Why talk snow in September?  It’s still Summer!

Here’s the thing.  Like it or not, Winter is coming.

We are glad you have added us to your contacts in case you have a disaster at your home or business (That’s 304-263-0640 for SERVPRO of Panhandle, for those just joining us); however, we like to talk prevention before a disaster occurs.

Now is the time to prevent winter disasters.  What can possibly happen in the winter? A few things.  We will start with your roof. One thing to consider is the pitch of your roof.  When you look at your roof is it steep or does it have a part that is almost level?  These are the areas to look out for. The steeper the pitch is the easier it is for the snow to slide off.  Snow is more likely to collect and dam up on a flat roof, a lot of commercial buildings have a flat roof.  

Buildings with a flat roof need to make sure their drains are clear especially after the falling leaves.  During the winter months, if we experience wet weather with cold temperatures and snow mixed in you need to make sure your drains are not blocked by ice.  Ice blockage can cause the melting snow to stay there and become heavier with each freeze and new snowfall.    

Buildings with a pitch need to keep an eye and make sure the snow is not building up too much.  Snow is water, water is heavy. It is a good idea to have a roof rake on hand to pull down the snow.  This is especially important for 3’ or 4’ around the eaves. If you have a snow build up (possibly evident by the appearance of icicles) this can cause the melting snow to be trapped creating what is called an ice dam.  An ice dam can be damaging to your roof. The snow melts, can’t run off the roof, and refreezes when the temperature drops. Water expands as it freezes and this particular water has to freeze in an upward motion pushing at your shingles in a way you do not want.  Usually this is happening under a layer of white snow so you are unaware and unable to see the ice underneath. 

Remember to take pictures to show your friends and family all the snow you had, then clean off the snow.  That includes icicles. Icicles are pretty to look at but are very dangerous when they fall.

Be prepared.  Be safe. Call SERVPRO of Panhandle 304-263-0640.  We are “faster to any size disaster.”

SERVPRO Cares - School Bus Safety

8/15/2019 (Permalink)

When the panic of a disaster hits you will be glad you thought ahead...put SERVPRO of Panhandle in your phone NOW.  If disaster strikes we are here for you 24/7/365! Call SERVPRO of Panhandle (304) 263-0640

It’s that time of year again.  Yep, you guessed it, back to school!  Some kids are happy, some kids are sad.  Some Moms are sad, some moms are happy. Wherever you fall on the happy/sad spectrum one thing is the same ...school bus safety.

We all have a responsibility to help keep the kids of Panhandle safe.  Here are the rules of the road when encountering a school bus with flashing lights:

  • When the school bus is flashing Yellow Lights motorists need to slow down and prepare to stop.  The bus is either about to pick up or drop off children.
  • Red Lights flashing (and extended stop arms) indicates to motorists the bus has stopped to pick up or drop off children.  Motorists must stop and remain stopped until the lights stop flashing, the extension arm is withdrawn and the bus begins moving.
  • Please be aware of your surroundings as well.  A child late for the bus may run out without looking for traffic and the same goes for a child that may have dropped something after getting off the bus.
  • If the school bus is stopped with flashing red lights and extended stop arm but is traveling in the opposite direction on a roadway divided by a median or barrier then the motorist does not need to stop per West Virginia law.  

The next time you hear someone ask “Why SERVPRO?”  You can tell them: “Because SERVPRO cares!”  

Be Safe Panhandle and be prepared, add SERVPRO of Panhandle to your contacts now:  (304) 263-0640

Fire Safety - Campfires

8/8/2019 (Permalink)

Here at SERVPRO of Panhandle we pride ourselves on being a leader in fire and water damage restoration.  Our highly trained specialists are trustworthy and “faster to any size disaster.” We have a “restore first” mentality that helps keep the costs down and get you back into your home or business faster.

When the panic of a disaster hits you will be glad you thought ahead...put SERVPRO of Panhandle in your phone NOW.  If disaster strikes we are here for you 24/7/365! Call SERVPRO of Panhandle (304) 263-0640

Having said that...let’s discuss outdoor fire safety.

It’s the end of Summer.  School is starting. The temps are high and the ground and brush are most likely dry.  You have a lot on your mind while trying to soak up the last days of summer camping and outdoor fun.

My name is Anne Marie and today I’d like to share the rules of building a campfire.

First things first, make sure ahead of time that you are allowed to have a campfire where you are located.  (That would certainly put a damper on things.)

Next, check that there are no burn bans in place.  If there aren’t then observe the area for windy conditions.  Very important so things don’t get out of hand.

You are now ready to dig your pit.  Select a spot without any overhanging branches.  

Now that you have your pit, circle it with rocks and rake a 10 foot area around the pit.  Once completed there should be just dirt in this area, nothing that could catch fire should be left on this ground.

If you have extra firewood/kindling stack it upwind and away from the fire.  Don’t leave anything around that could be a tripping hazard.

Never leave a campfire unattended by an adult.

Keep a hose or a bucket of water close by at all times.  You should always have a metal shovel as well.

When you are ready to call it a night or leave the fire be sure it is extinguished.  This means douse it with water, stir it up with a shovel and dump more water on it. The fire should be cold beyond a shadow of a doubt before you leave.

Please also remember:  Only burn wood.

The above rules are not just for camping they are for the fire pit in your backyard as well.  When things are easy and convenient we sometimes become more lax with adhering to these rules.

This is a personal experience of mine.  I was visiting a friend that had a fire pit in their yard.  It was around 10 AM when I knelt down to pick something up in the area of their fire pit.  The ground was quite warm. I alerted my friend to the situation. They had used the fire pit the night before.  Upon stirring the ashes we saw that down below there were still red coals. There was a plant/weed that had very long roots that connected from plant to plant that grew in the area.  These roots had “caught fire” so to speak, there wasn’t enough oxygen for them to ignite but they were red at the pit and carried the heat just below the surface of the ground. If this had reached the woods or an uncleared area this story could’ve ended very differently.  What did they do wrong? The fire had been left cold enough instead of completely cold. So, while no one in my story needed to call SERVPRO, make sure you are prepared in case someone in your story does.

Add SERVPRO of Panhandle (304) 263-0640 to your contacts today!

Trusted Restoration Company in Panhandle WV

7/5/2017 (Permalink)

Most Trusted Restoration Company in Panhandle

At SERVPRO of Panhandle we are proud of the fact that we are not just the biggest restoration company in the area, but the most trusted by the residents here in the Panhandle region. 

The Panhandle office is owned by Rob Wise, a forward-thinking entrepreneur who has many years of experience in the home construction industry. Under his leadership local businesses and residents have received the highest quality service for everything from water damage and mold removal, to fire damage and soot removal.

Contact SERVPRO of Panhandle now!

We are consistently a top performer among franchise locations, so in addition to benefiting from the high quality products that our corporate hub allows, our customers also receive the best service from the one of the top performing locations in the country. That’s because we are always ready to help clean up water damage emergencies, hoarding or death scenes, smoke damaged items, and more.

One reason for our success is that we have the benefit of relying on different departments within the company to respond to different situations. For example, we have a Fire division that deals with only restoring items that were damaged by soot, smoke, and flames. Our employees who work there do not have to spend time responding to flooded basements or buildings because other employees are ready to respond to those emergencies.

Another reason for our success is that we are able to respond day or night, at any hour, on any day. This means that if one of our customers insists on service immediately, we provide it, regardless of when it is. That puts you in control of the situation, and let’s you get back to your life at the speed and rate that you need to.

For all your home and business restoration needs, call SERVPRO of Panhandle, and find out why we are the area’s most trusted restoration company!

Commercial Water Damage Preparedness

6/15/2017 (Permalink)

commercial water damage

Water Damage Tips For Office Buildings

Water damage is a threat to the safety of occupants, and the finances of the owners, but not just of residential homes, but also of commercial buildings. In the Martinsburg, WV that means plenty of retail stores, banks, and the other commercial structures. In times of severe flooding or plumbing failure this damage could even stop your business from performing daily tasks, which halts daily business, causing you to lose money!

Here, we go over some basic preventative and responsive best practices that tenants of commercial buildings can use to get back to business quickly.

Preventative Measures

There are things you can do to minimize the damage due to water leaks in a commercial environment. First, educate your office managers on water damage preparedness. This includes having your managers learn how to turn off the water, electric, and gas supply. If you don’t have access to these things, then they should know who to call to have such things done. It’s also a good idea to have some basic tools in the office in the event of an emergency. Lastly, have a list of emergency contact phone numbers for all employees so that in the worst-case scenario the loved ones of those injured can be notified. Of course, you should already have the contact information for your local fire and police numbers, so that anyone who is injured can get medical attention if needed.

Response

Just as with residential structures, rapid response is critical to water damage in an office. The longer water is in an affected the area the more of a chance there is that it will be affected by mold, which is another problem altogether.

The best course of action is:

  1. Call a plumber to fix the source of the loss;
  2. Call SERVPRO of Panhandle to remediate the damage.

Of course, you can call your insurance first, but remember, we are also experts at the insurance side of damages as well, and can help you get the best coverage, so you may call us to work with your insurance as well.

At SERVPRO of Panhandle we are the leaders of commercial water damage restoration. Contact us today to learn more!

SERVPRO of Panhandle VS Aftermath

5/30/2017 (Permalink)

Hazardous Waste Disposal

Aftermath® vs. SERVPRO® of Panhandle

Both companies offer cleaning and remediation services for crime scenes, trauma, and biohazard spills.

Contact SERVPRO® of Panhandle for Biohazard Cleaning Services Today!

Who do you call for crime scene and trauma cleanup services? In the Panhandle region in West Virginia you have two main choices: SERVPRO® of Panhandle and Aftermath®. But which company is better? Let’s find out so that you can make the best decision when it comes time for you to do so.

Both SERVPRO® of Panhandle and Aftermath® have knowledgeable workers, and the proper training and certifications to perform cleanup services for hazardous materials and crime scenes. Essentially, both companies are equipped to do the job properly. However, one of these companies charges much more than the other for the same exact service. SERVPRO® of Panhandle will do the exact same work as Aftermath, but for a fraction of the cost.

SERVPRO® of Panhandle specializes in remediating, sanitizing, and cleaning scenes that have been affected with hazardous waste materials. Such cleanup situations include:

Bloodborne Pathogens
Cleaning up bloodborne pathogens includes removing substances resulting from accident, trauma, crime, or death. This includes body fluids, tissue, and other biological substances. As many people know, dealing with blood is potentially very dangerous. Any time blood is involved in a cleanup job you should get professional help to properly dispose of and clean up the affected area immediately.

Sewage Backup
Such problems are not just gross, they are harmful to inhabitants. If you have a sewage backup it is a health hazard that only gets worse with each passing hour.

Hoarding Scenes
People who hoard personal belongings are often in need of more than just cleaning services. Many of these people tend to need a counselor and extensive sessions of therapy work. However, just like in the above-mentioned cases, when it comes to cleaning the scene SERVPRO® of Panhandle is the company that gets the job done right, and at the best price.

SERVPRO® of Panhandle ensures that your home or business is clean, sanitary, and safe for all habitants after it has been affected with a hazardous waste material. Unlike our competitor, however, we offer our services at an affordable price. Contact SERVPRO® of Panhandle for your hazardous waste cleanup services today!

Insurance Claims on Water Damage

5/19/2017 (Permalink)

Insurance Claims on Water Damage

Water damage is a common insurance claim among home owners. If you are about to make a claim on water damage to your home it’s good to know what to expect. There are some items that homeowners generally have an easier time making claims for than others. 


If you need help making a claim on water damage repairs for your home contact us now!


Problem Areas:


There are some losses that homeowners typically run into problems when trying to make a claim to their insurance company for. These include loss that resulted from gradual damage. Gradual damage is anything that happened over the course of a prolonged period, as opposed to an accident, or a sudden damage, which happens as the result of one single event.


Loss such as leaky ceilings due to plumbing defects, water damage caused by cracks in the foundation, and in some cases, mold, fall under the category of gradual damage. These things are generally not covered by insurance. However, there may be some exceptions. For example, if mold was the result of another claim that was covered under insurance, but was not properly fixed, the insurance company would likely cover it.


On the other hand, if the water damage is sudden and accidental you’ll probably have a much easier time getting covered for the damages. This is the true nature of insurance – to cover accidents. Of course everything is dependent upon the language of the policy that you purchased, but this is the very nature of insurance: coverage for sudden and accidental loss. A good practice for homeowners is to keep a record of all repairs and transactions for services that are made to your home.


At SERVPRO of Panhandle we are not only experts at restoring your home as if it never even happened, we are also experts at dealing with insurance companies. Contact us to learn more about how we can help you through the entire recovery process today!

Leaky Ceiling

5/15/2017 (Permalink)

Leaky Ceiling

Leaky Ceilings can be disastrous to your home or business. They can also be detrimental to your time, and money because it is often hard to determine the cause of the leak. All you know is the ceiling is dripping, but you don’t yet know why. Therefore, finding the cause of the leak can delay the repair process, but it can also add to the expense of the repairs because the longer it takes to find the leak the more damage it will cause.

So the first thing you should do is either call the experts at SERVPRO, or, if you are going to tackle the problem yourself, least eliminate all the obvious non-causes so that you can start to pin-point the problem.

When trying to determine the cause of a leaky ceiling consider whether the leak occurs only in inclement weather, or if it occurs non-stop. If the leak only occurs when it is raining or snowing outside it’s a safe bet that the roof could be source of the leak. On the other hand, if the leak occurs regardless of the weather conditions outside then the leak is most likely caused by a plumbing line inside the house or structure.

Another thing that can help you pin-point the source of the problem is to consider is the water itself. Does it appear to be clear and fresh? If so, that could indicate to you that the water is coming from the water supply line. On the other hand, if water is coming from the roof you could see that dirt and other substances from the roof along are being dragged along with it, and it would stain the ceiling.

If you have determined that the leak is possibly from the roof, and you want to fix it yourself you should start at the top and work your way down. Be sure to take all the necessary precautions, and have all required safety gear needed for a roof inspection.

If you have eliminated the roof as the source of the leak then it is going to take an inspection of the pipes in your home or building to solve the problem. Of course, not all people are prepared for home improvements and repairs, especially when it comes to major repairs.

If you have a leaky ceiling, or any kind of water damage to your home or business, contact the pros at SERVPRO. For more information visit our water damage services page. We’re faster to any size disaster.

Mold Remediation in Martinsburg, WV

5/1/2017 (Permalink)

Mold Remediation in West Virginia

Mold is a real problem for many families in West Virginia. It can produce irritation and allergic reactions to people in the household, which can be very serious. Mold thrives in humid environment, and as we all know, the summer months are very humid in Martinsburg, and the rest of the Panhandle region.

What is mold?

Mold is a microscopic particle that exist almost everywhere, outdoors and indoors. This makes it impossible to completely remove all mold from a home or business. However, it doesn’t necessarily need to be removed, nor does it become a problem until the humidity – or moisture level – increases. That’s when the mold begins to thrive in number, and starts to form colonies.

That's also when these colonies begin to cause problems for people, especially in children and people with compromised immune systems. Even if you don't feel the effects of mole, there's the strong odor it produces. If you’ve ever smelled it before you don't want that experience again. If that smell is in your home, where you and your family expect to be comfortable, and to be able to relax you'l want to take care of it right away.

What can be done about it?

For this reason it is important to monitor the humidity level in your home, especially in Northern Virginia, where the humidity is present year-round, and the summer months can produce conditions in the environment that are favorable for mold growth. 

Generally, you want to keep the humidity level below 49%. When it is above this level that’s when these mold particles start to thrive and form colonies, producing the odor and causing allergic reactions in many people.

Mold Inspection and Remediation

SERVPRO of Panhandle can inspect your home for mold, identify the cause, and completely removes it without a trace. Give us a call for more information on our mold removal process today!

Water Damage Causes in Martinsburg WV

4/20/2017 (Permalink)

Water Damage in West Virginia

Common Causes of Water Damage in Martinsburg West Virginia


Water damage is a problem in Martinsburg, WV, and something that every homeowner should be aware of. These cases can cause thousands of dollars of damage, and even force the residents out of the house temporarily, or even permanently.


So what are some of the most common causes of water damage in a residence? We’ve done the research, and list them out for you below, so read on to find out.


There are several reasons that water damage can occur. The most common ones that we have found in the Panhandle region in West Virginia are broken, busted, or leaking pipes. Unfortunately, many times it is not easy to even tell that a pipe is leaking or malfunctioning in any way because it is usually out of site.


But what causes these pipes to deteriorate? In some cases the pipe will simply rust over time, and in that case your prevention method is to make sure you do a yearly inspection of your pipes, and if you have any that are rusting have them replaced.


In other cases they freeze, which causes stress on the pipe. In fact, any drastic change in temperature can cause stress on the pipe, and lead to minor damage of the structure.


The most common way to prevent freezing of your pipe is to simply allow the water to trickle out of the tap, even at a drip. The movement of the water discourages freezing, keeping your pipe safe from the possibility of busting.


Another cause of water damage is accidents. Parents of children probably can imagine what we mean by this: action figures dropped in the toilet, kids overflowing the bathtub, anything like that. Prevention of this cause of water damage is simple. Just being aware of what your child brings into the bathroom with them, and keeping an eye on their baths should help you avoid water damage in these cases.


The last cause of water damage that we find to be most common in West Virginia is humidity in the basement, attic, or crawl space. These areas are dark, damp, and often times humid – especially in the Panhandle region. This humid environment allows moisture to drip through the foundation or roof. If this environment is left unchanged it can lead to damage to the walls ceilings, and floors of these spaces. It’s hard to spot this type of water damage because it happens over such a long period of time, but if you walk into the place one day and smell something like mold, you know you've got a problem on your hands. Simply using a dehumidifier once in a while in these areas should prevent any significant water damage to them.


There are many other causes of water damage, but these are just some of the most common. As always, if you have a case of water damage in the Northern Virginia area you can contact us at SERVPRO of Panhandle for the fastest service in town!

50 % of Businesses will NEVER Reopen...

2/3/2016 (Permalink)

Commercial Water Damage

Did you know up to 50 % of businesses that suffer a disaster may never reopen?

Of the businesses that do survive a disaster, the overwhelming majority had an emergency preparedness plan in place.

Make your resolution one that helps protect you and your business. Call us today at 1 (800) 320-0640 to learn nire about how we can help you be "Ready for whatever happens" in the New Year!