Sewage Backup is Not Necessarily a “Do it Yourself” Job.

9/30/2020 (Permalink)

When you experience sewage backup, trust SERVPRO of Panhandle to aid in your cleanup process safely and properly.

Experiencing sewage backup is never a pleasant event. Did you know that harmful contaminants can pose serious health risks if not addressed quickly and properly?  Not only does this mess cause problems with your home, but it can cause problems with yours and your family’s health as well. It’s not an easy fix or an easy clean up when trying to handle the situation on your own.

If you’ve recently had sewage backup in your home or are looking for ways to prevent a sewage backup from happening and aren’t sure what to do, then continue reading. The following is a guide on everything you need to know about how to prevent, clean, and handle a sewage backup in your home. 

WHAT TO DO IMMEDIATELY FOLLOWING A SEWAGE BACKUP

There are important measures that should be taken in order to prevent the problem from spreading. The first couple of things that you should do immediately after realizing your home has had a sewage backup are as follows:

1. Be sure to remove any children, pets, and seniors from the home. Do not allow them back into the area until the damage is completely fixed and safe.
2. Keep yourself safe by putting on any protective clothing such as rubber boots, rubber gloves, eye protection, a face mask, and more. 
3. If the distribution panel is above water, switch off the electricity by using a dry wooden stick and rubber gloves. 
4. Turn off the water in your home, and do not use any water for bathing, drinking, washing hands or dishes, and others. This water may be contaminated.
5. You may need to contact your utility companies and have them shut off the supply to your home if you cannot safely turn them off yourself.
6. Open your home’s doors and windows to allow proper air ventilation. You won’t want to use your home’s AC as this will spread contaminated air throughout your home.
7. Remove any items from the area that are dry and not contaminated.
8. You can add small amounts of chlorine bleach into the standing water to slightly disinfect.
9. Contact your insurance company and notify them of the backup. You’ll want to take pictures of any damage that the sewage backup caused. This will come in handy as proof when filing your claim.
10. Never attempt to unclog the drains. You will need to clean up the sewage spill before taking any further action.  

THINGS TO REMEMBER

There are key things to remember when handling sewage spill in your home. Remembering these key tips will help keep your home and family safe, prevent further damage, and ensure that your insurance company has all the documents that they need.

1. Along with providing your pictures, the insurance company will also want you to provide receipts of any work that had to be done due to the backup, of any materials bought to aid in the cleanup and fixing your home, and of any replaced items that were damaged. 
2. Keep the infected area shut off from the rest of the home as best as you can. This includes shutting all doors that attach to the infected area. By keeping the doors shut, there is a less likely chance of contaminated air spreading into the other rooms.
3. Do not use harsh chemicals in your pipes to try to fix the problem. This can cause great damage to your pipes and instead, you’ll want to hire a professional plumber. Professional plumbers know how to properly clean out the pipes. 

HOW TO START CLEANING AND SANITIZING 

Before beginning to clean up the area without a professional, be sure to wear the proper protective gear. You’ll also want to consider the risks of beginning the cleanup on your own. It’s always best to call in the professionals to ensure that the job is done correctly. 

Here are some ways you can begin cleaning up the mess:

1. Use natural draining or a pump to remove any of the backed-up water and sewage. You’ll need to contact the authorities to ask where to properly drain the sewage into.
2. Remove and clean any dirt, or debris from the surfaces that the sewage came into contact with.
3. Properly wash any walls, floors, and other surfaces that the sewage water may have touched. Use a low-suds detergent and clean hot water. 
4. Rinse these surfaces with warm water after cleaning.
5. Sanitize all surfaces with a sanitizing solution. And be sure not to contaminate other rooms by walking into them with dirty shoes.
6. Open any windows and doors leading outside to air out the room.

HOW TO PREVENT A SEWAGE BACKUP

If you’ve experienced a sewage backup in your home, then you understand the importance of taking all appropriate measures to prevent it from happening again. If you’ve never experienced a sewage backup in your home, trust us when we say that you’ll be happy you took the time to read through the steps on preventing it.

Here are some steps you can take to prevent a sewage backup:

1. Have a regular inspection done on all pipes and valves in your home and on your property. Make sure they’re in good condition and receive any needed repairs.
2. Don’t place large amounts of chemical products down into the sewage system.
3. Don’t flush anything other than toilet paper down the toilets.
4. Don’t allow grease to go down the kitchen drain as it may harden in the pipes.
5. Avoid planting trees near the pipes as their roots may cause the pipes to break.

WHEN TO CALL IN THE PROFESSIONALS 

When dealing with a sewage backup, it’s always best to call in the professionals. These are just some steps that you can take to ensure everyone’s safety and to begin the cleaning process, but we highly recommend that you leave it to the professionals to come in and get the job done correctly and safely.

SERVPRO of Panhandle professionals have the training, protective gear, and specialized equipment necessary to safely clean these messes. Our highly trained team of technicians are ready to respond immediately to flooding from things like heavy rain or a broken pipe or when water damage is caused by an appliance failure or overflowed toilet at your property. Our teams have the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our technicians will monitor and document the drying process to ensure your property is restored back to normal providing you peace of mind. 

Clean air and HVAC efficiency

10/1/2019 (Permalink)

Happy Fall Y’all!

You always hear about Spring Cleaning but what about Fall?  Fall is a time of transition in preparation for Winter and all the holidays that come in between.  That makes it a perfect time to clean out and organize. Those items you haven’t used in years...maybe it’s time to donate them and tidy up your space a bit.

While that’s a great idea and a lot of us do that, there is something else on my mind today.  Air Duct Cleaning. Do you ever think of the air you breathe everyday in your home (or business)?  You may take it for granted but it truly is important to do more than just change the air filter regularly.  Cleaning out the air ducts can improve air quality and HVAC efficiency.  

Now, not everyone needs to do this today.  You should assess your unique situation. Have you had construction or remodeling going on that may have kicked up an inordinate amount of dust/debris?  Do you have mold or moisture concerns? Whatever your situation is Fall is a good time to have your duct work cleaned out. Your system has been working hard for you all summer and now it may work a little less before gearing up for the winter months. 

Call your SERVPRO, SERVPRO of Panhandle, if you need your duct work cleaned.  Remember, we offer a variety of services, so go through your list and see what else you need...we can probably help you with that as well, it doesn’t hurt to ask.  One stop shop!

Enjoy the season!  We got this for you.